Shipping policy

  • STANDARD DELIVERY - AED 15
    • AED 15/delivery - deliver 1-3 days  across UAE
    • Free Delivery On Orders Above AED 200
  • SAME DAY DELIVERY - AED 35/delivery - deliver within 4 hours (AUH only)
    • Free Delivery On Orders Above AED 500
  • COD (CASH/CARD) DELIVERY - AED 20
    • Estimated Delivery 1-3 BUSINESS DAYS

SHIPPING PARTNER:

 swftbox

CUSTOM DUTIES: NO CUSTOMS OR TAXES FOR UAE CUSTOMERS.

PAYMENT OPTIONS: payment iconspayment iconspayment iconspayment iconspayment iconspayment icons

ADDRESS DETAILS MATTER:

For a swift delivery, please provide a detailed address. This includes your:
- Street name
- Area
- House number
- District
- City

KEEP YOUR PHONE HANDY:

Make sure your provided phone number is active. Our couriers may call you for delivery coordination. It helps them find you easily and deliver your package smoothly.

PROMPT DELIVERY ATTEMPTS:

We're eager to get your order to you! If we can't reach you, our courier partner will make 3 delivery attempts. After that, the order will be returned to us. Stay updated to receive your package on the first go.

FAQ's

HOW CAN I TRACK MY ORDER?

Once your order is shipped, a tracking link will be emailed to you.

I DIDN'T GET AN ORDER CONFIRMATION. WHAT DO I DO?

No worries! Confirmation emails are sent out immediately after placing an order. If you don't see one within 24 hours, please email us at support@lyft.ae, and we'll sort it out.

MY ORDER HASN’T ARRIVED YET. CAN YOU HELP?

Of course! If your package is delayed, please contact us via email at support@lyft.ae You can get in touch with our live chat support between 9AM-6PM GST, Monday to Friday.